We believe that the art of giving and receiving feedback is a pivotal skill for anyone who wants to make a difference.
Giving sincere compliments and constructive feedback are the backbones in creating and developing strong collaborative relationships, improve individual and team performance and ultimately business result. With the support of this app team members give each other specific feedback : they are also able to ask for specific feedback.
In time and with practice feedback as a skill becomes like brushing teeth: you don’t think about it, you just do it…
The KOOTSJ-feedback App is available for Windows, I-phone, Android, tablet and desktop. A username and password provide access to the App.
If you’d like to experience this App’s ease of use for yourself, we’d be delighted to demonstrate it to you in person. Please do not hesitate to contact us for an appointment.
Proven, distinct and specific feedback in teams.
The App’s menu supports giving distinct and specific feedback. The receiver has time before responding or reacting to the feedback. Therefore, the feedback conversation runs smoother and much more constructively.
Managers monitor the process online. They have access to information on the frequency of giving, receiving and requesting feedback on an individual level. Team members who struggle receive specific coaching.
1. High quality feedback messages
2. Observable increase in ‘spontaneous’ face-to-face feedback interactions
3. Teams that use the feedback-app perform better than teams without the app.
What is the KOOTSJ-feedback App?
The team receives instruction on how to use the KOOTSJ Feedback-App and learns about the feedback method. They answer the following questions:
What are specific competencies and/or themes that we want to improve?
How can feedback support these goals?
What are desired end results?
What part of the feedback process needs my (individual) attention?
What does the process entail?
Step 1: Setting the collective ambition and determining the starting position
Step 2: Action! [Practicing giving and receiving feedback]
An intensive period follows during which all team members practise feedback with the KOOTSJ Feedback-App. The team manager alongside KOOTSJ monitor the process online. They have access to information on the frequency of giving, receiving and requesting feedback on an individual level. Team members who struggle receive specific coaching.
Based on the monitoring tool team members discuss their progress and exchange their experiences so far. This evaluation moment provides relevant input for further development.
Step 4: Practicing giving and receiving feedback [continuing: step 2]
The monitor shows the end results.
Team members continue practicing their new feedback skills with the app. The new skill slowly turns into a new habit. The monitoring tool shows their progress and if needed coaching of individuals is available.
Step 5: Feedback: a new habit and end results
Giving and receiving feedback becomes as familiar as brushing teeth.
People often find it difficult to give face-to-face feedback.
Step 1 Setting the collective ambition and determining the starting position
One half-day with complete team
Step 2 Action! [Practicing giving and receiving feedback]
Team practices in their own working environment for two weeks.
Step 3 Discuss progress:
One half-day with complete team
Step 4 Practicing giving and receiving feedback [see also: step 2]
Team practices more intensely in their own working environment for eight weeks
Step 5 Feedback: a new habit and end results
Two hours with complete team
Proposals are tailor made depending on team seize and depth of developmental topics. Indication for a team of 10 people is: 399,-- per person.
All prices exclude VAT and travel-and accommodation costs.
The KOOTSJ-feedback process has five steps:
Employees learn in their own working environment.